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How to enter a provision to a reservation and how to track it?

Credit card pre-provision processes can be saved into Opera and be tracked with reports. The payment type of the reservation must be credit card to be able to enter a provision to a reservation.

Go to the credit card payment type section on the reservation menu and select OPTIONS=>CREDIT CARDS

 

 

Select MANUAL APPROVAL on the window that opens.

 

 

The current balance, selected credit card payment type and number of the room can be seen on this screen.

Write the provision amount on the Amount Manually Approved area.

Write the provision number written on the provision paper on the Approval Code area.

Note: Entered provisions won’t affect the guest checks!

 

 

After this process, the provision number will be seen on the reservation screen as shown below.

 

 

Provisions processed on the system can be viewed on the P2009 Guest Account Balance By Window report.

 

 

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