For this problem to be solved, two different configurations should be checked on establishments that use fingerprint scanners.
A password must be written on the Employee / Security / Password id section.
Whichever operation is used on the operation types under Employee Setup> Employee Classes(operant)>Authentication Mode, should have finger print selected.
These options are;
*User ID only : Can only login with a card or password entry.
* Fingerprint or UserID : Can login with a password, card or fingerprint scan.
* Fingerprint only : Can only login with fingerprint scan.
*Fingerprint and UserID : Can login with both a password and fingerprint scan.